Refund Policy
Last updated: July 31, 2026
If you're ever unhappy with any Callback Systems Services or products for any reason, contact our support team. Depending on the product, our payment processor may also assist with refund requests directly.
Examples of full refunds we'd grant:
- If you were just charged for your next month of service but you meant to cancel, we're happy to refund that extra charge.
- If you forgot to cancel your account a couple months ago and you haven't used it since then, we'll give you a full refund for a few back months.
- If you tried one of our products for a couple months and you just weren't happy with it, you can have your money back.
Examples of partial refunds or credits we'd grant:
- If you forgot to cancel your account a year ago, and there's been activity on your account since then, we'll review your account usage and figure out a partial refund based on how many months you used it.
- If you upgraded your account a few months ago to a higher plan and kept using it in general but you didn't end up using the extra features or capacity, we'd consider applying a prorated credit towards future months.